FAQs

Mint Wellness is a reimbursement plan that helps you save on routine pet care like annual checkups, vaccinations, dental, and more. Every Mint plan also comes with Pet Assure and ThePetTag—at no extra cost! Use Mint Wellness on it's own or maximize your savings by combining it with pet insurance and your Pet Assure discount.

Yes, you can combine Mint Wellness with pet insurance. Mint Wellness reimburses routine preventive care like checkups and vaccinations, while insurance helps cover unexpected accidents or illnesses. Together they provide more complete coverage for your pet's health.

No, Mint is not insurance. It is a reimbursement plan for select preventative care. Whereas our insurance plans cover accidents or illnesses.

Enrolling in Mint Wellness is quick and easy. Just click here to visit petassure.com/enroll-mint, to enroll and your Mint Wellness plan—along with your included Pet Assure discount plan—will be active and ready to use the very next day.

Yes! Mint Wellness covers all types of pets, including cats, dogs, birds, and exotic animals.

Each pet has its own plan. You can enroll as many pets as you'd like under your account.

Mint Wellness provides reimbursements for a set list of preventive services such as wellness exams, vaccinations, routine dental cleaning, routine bloodwork, and select lab tests, up to plan limits and annual maximums.

Yes. Because the Wellness plan is designed for preventive care, it is not affected by pre-existing health conditions.

No, Mint Wellness does not cover emergency care. The plan is designed only for routine and preventive services and does not include treatment for accidents, illnesses, boarding, or non-preventive surgeries. However, you can use your Pet Assure discount plan for eligible emergency care as long as the emergency clinic participates in our Pet Assure network.

Yes. Routine dental cleanings are available with the Premium Mint Wellness plan. All plans provide reimbursement for preventive care services (up to coverage limits and annual maximums).

Your Mint Wellness plan is effective immediately as soon as you sign up. There's no waiting periods or deductibles!

With Mint Wellness, you can visit any licensed veterinarian in the U.S., Canada, or U.S. territories for covered preventive care services.!

To submit a claim for Mint Wellness, log into your account, upload an itemized invoice for the preventive services, and file it online. You can track your claim status in real time.

Claims are processed and reimbursed within 5 business days.

It's your choice! You can choose to be reimbursed by Venmo, PayPal or check.

Your Wishbone Wellness plan is a 12-month contract that provides a full year of wellness care with built-in savings. The annual contract is split into monthly payments. When you're ready to cancel at the end of your term, call our Customer Care team!

Pet Assure is a veterinary discount plan that gives you instant 25% savings on in-house medical services at participating veterinarians. Unlike pet insurance, there are no claim forms, deductibles, waiting periods -- you save instantly at the time of service. Be sure to show your Pet Assure ID card when you check-in and your vet clinic will apply the discount to all eligible portions of your bill. There are no exclusions for pre-existing conditions.

Yes! Pet Assure covers all types of pets, including cats, dogs, birds, and exotic animals.

The discount applies to eligible in-house medical services such as exams, vaccines, bloodwoork, surgery, microchipping and more!

The discount does not apply to:

• Pharmaceuticals (oral, injectable, and topical).
• Products sent home such as food and flea products. Products sent home such as food and flea products.
• Outsourced personnel or services, such as outside lab work.
• Non-medical services, such as grooming or boarding.

ThePetTag is a personalized ID tag linked to your online account. If your pet gets lost, the finder can scan the QR code or call the number to reach you.

Yes! All pets are accepted regardless of medical history, including those with pre-existing conditions.

Yes, as long as the emergency clinic participates in our network.

To find a participating Pet Assure vet near you, click here. If you are already a Pet Assure member, you can download the Pet Assure App! Pet Assure is accepted at thousands of veterinary practices nationwide.

You can invite them to join, or continue using your vet without the discount. Click here to invite you vet to join the network.

You don’t file a claim with Pet Assure! As America’s Veterinary Discount Plan, Pet Assure gives you instant 25% savings on in-house medical services at participating veterinarians instantly. Just show your Pet Assure card at checkin, and the vet clinic will apply the discount to all eligible portions of your bill —no claims to file and no waiting for savings.